We provide expert advice, practical support and campaign for single parents
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The amount of housing benefit you receive depends on your income. Not all income is taken into account. For example, child maintenance and child benefit are not included.
Local housing allowance
If someone lives with you and they are not your dependant, they are usually expected to contribute to the household costs, so your housing benefit may be reduced. This could include grown-up children. The amount of the deduction depends on their income.
Organisation: Citizens Advice
Details: Information and advice on a wide range of issues including benefits, employment, debt, housing and consumer rights.
Phone: England: 03444 111 444; Wales: 03444 77 20 20
Organisation: Gingerbread Single Parent Helpline
Details: Free information on a range of issues including maintenance, benefits, tax credits, debt, employment, education, legal rights and holidays. Open Mondays 10am to 6pm, Tuesday/Thursday/Friday 10am to 4pm and Wednesdays 10am-1pm and 5pm to 7pm
Phone: Freephone 0808 802 0925
Organisation: Tax Credit Helpline
Details: Offers information and advice on applications/ renewals for child tax credit and working tax credit.
Phone: 0345 300 3900; Textphone: 0345 300 3909
Working tax credit can be paid to single parents who work 16 hours a week or more. You can be paid an extra amount if you work 30 hours a week or more. This is called the 30-hour element.
Organisation: Child Maintenance Options
Details: Information about your options for arranging child maintenance, and making a family-based arrangement.
Phone: 0800 988 0988
Organisation: Disability Living Allowance
Details: Information on disability living allowance, and how to claim.
Phone: Telephone: 0845 712 3456; Textphone: 0845 722 4433
Organisation: Jobcentre Plus
Details: To claim welfare benefits including jobseekers allowance and employment and support allowance.
Phone: Telephone: 0800 055 6688 - claim line ; 0800 012 1888 - Claim line Welsh language
Details: For information on organisations/solicitors that give
Phone: 0845 000 0046
Organisation: One Parent Families Scotland Lone Parent Helpline
Details: Run by our partner organisation, the Lone Parent Helpline provides confidential advice and information for single parents in Scotland.
Phone: 0808 801 0323
Organisation: Personal Independence Payment
Details: Information on personal independence payment, and how to claim.
Phone: Telephone: 0800 917 2222; Textphone: 0800 917 7777
Organisation: Refugee Council
Details: Advice for refugees and asylum seekers.
Phone: 020 7346 6700
Organisation: Working Families
Details: Advice on benefits and employment law.
Phone: 0300 012 0312
Benefits and tax credits if you work 16 hours or more
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and services offered, these links and/or contact details are provided for your information only.
Gingerbread accepts no responsibility for any loss or damage that may arise from your use of these websites
and/or products and services offered by third parties.
Gingerbread, the charity for single parent families, is registered in England and Wales as a company limited by guarantee, no. 402748, and a registered charity, no. 230750
© Gingerbread 2017