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Organisation: Advice Now (web only)
Details: An independent, not for profit website, run by Law for Life: The Foundation for Public Legal Education, which has lots of information on your rights and the law.
Organisation: Attendance Allowance
Details: Information on attendance allowance, and how to claim.
Phone: 0345 605 6055; 0345 604 5312 (textphone)
Details: Looks after the interests of children in family proceedings in England. It works with children and their families, then advise courts on what it considers to be in children’s best interests. The website has information about Cafcass for children, teenagers, parents and carers.
Phone: 0300 456 4000
Organisation: Carer’s Allowance Unit
Details: Provides information and support for people who are eligible for carers allowance.
Phone: 0845 608 4321 - Benefit enquiries for disabled people and their carers ; 0845 604 5312 (Text phone)
Organisation: Child Benefit Helpline
Details: Provides information and advice in connection with child benefit claims.
Phone: 0300 200 3100 - Child Benefit Helpline
Organisation: Child Law Advice Service
Details: Child Law Advice is operated by Coram Children's Legal Centre. Specialist advice and information on child, family and education law. Applicable only in England.
Phone: 0300 330 5480 (family law); 0300 330 5485 (education law)
Organisation: Child Maintenance Options
Details: Information about your options for arranging child maintenance, and making a family-based arrangement.
Phone: 0800 988 0988
Organisation: Child Maintenance Service
Details: For questions about new child maintenance cases.
Phone: 0845 266 8792
Organisation: Child Support Agency
Details: For questions about existing child support cases.
Phone: 03457 133 133
Organisation: Citizens Advice
Details: Information and advice on a wide range of issues including benefits, employment, debt, housing and consumer rights.
Phone: England: 03444 111 444; Wales: 03444 77 20 20
Organisation: Civil Legal Advice
Details: Can assess your eligibility for legal aid and signpost to local sources of help.
Phone: 0345 345 4345
Organisation: Contact a Family
Details: Support for parents and carers of disabled children.
Phone: 0808 808 3555
Details: A website for fathers including information on relationships, child development, becoming a dad, getting legal advice, making contact with your child and parenting. Discussion area where fathers can share ideas, find information and discuss parenting issues.
Organisation: Disability Living Allowance
Details: Information on disability living allowance, and how to claim.
Phone: Telephone: 0845 712 3456; Textphone: 0845 722 4433
Organisation: Family Lives
Details: Provides information and support on all aspects of parenting, including bullying, eating, exams, truancy, toddlers, teenagers and more.
Phone: 0808 800 2222
Organisation: Family Mediation Council
Details: Provides an online database of family mediators.
Organisation: Family Mediator’s Association
Details: Provides information on family mediation, and directs to local mediation services.
Phone: 01355 244594
Organisation: Family Rights Group
Details: Confidential advice for parents and other family members if social workers are involved in your child's life, or you need extra support from Children's Services. They also have a parental advocacy project.
Phone: 0808 801 0366
Organisation: HM Courts Service
Details: Help to find your local county court as well as information, court forms and guidance.
Organisation: Jobcentre Plus
Details: To claim welfare benefits including jobseekers allowance and employment and support allowance.
Phone: Telephone: 0800 055 6688 - claim line ; 0800 012 1888 - Claim line Welsh language
Organisation: Law Society
Details: Use the website to find a solicitor in your area.
Organisation: MATCH – Mothers Apart from their Children
Details: Charity offering non-judgemental support and information to mothers apart from their children in a wide variety of circumstances.
Organisation: Men’s Advice Line
Details: Confidential helpline for men who have experienced or who are experiencing domestic abuse. Provides emotional support and practical advice including how to make yourself safer, where to get legal advice, how domestic abuse affects children and information for gay and bisexual men.
Phone: 0808 801 0327
Details: Information and advice on all aspects of mental health including postnatal depression, common signs, self-help tips, treatment and support.
Phone: 0300 123 3393
Organisation: National Association of Child Contact Centres
Details: A network of centres across the UK that allow parents to see their children in a safe place.
Supervised and supported contact is available. Provides a neutral environment, usually with games and toys available for children.
Phone: 0845 4500 280
Organisation: National Domestic Violence Helpline
Details: The freephone 24 hour National Domestic Violence Helpline is run in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence or their friends and families. A translation service is available.
Phone: 0808 2000 247
Organisation: National Family Mediation
Details: Aims to help individuals reach joint decisions on issues associated with their separation such as children, finance or property. Can answer general enquiries relating to mediation and put callers in touch with local not-for-profit mediation services.
Phone: 0300 4000 636
Details: Offers a range of services and provides support at all stages of relationships. Relate also provides a counselling service especially for children and young people.
Phone: 0300 100 1234
Details: Association of solicitors specialising in family law, who adopt a constructive, non-confrontational approach to family problems. It can provide a list of local members. The website contains free information on issues such as splitting up, parenting apart and child maintenance.
Phone: 0168 982 0272
Details: Charity providing advice, information and support on all issues related to international parental child abduction, prevention of abduction, international contact issues, and cases of permission to remove a child from the country.
Phone: 0116 2556 234
Organisation: Rights of Women
Details: Free, confidential legal advice by telephone for women on a wide variety of issues. Specialist areas include family law, divorce/relationship breakdown, children/contact issues and domestic violence.
Phone: 020 7251 6577
Details: Gives details of local housing advice centres throughout the country and provides information and advice on a range of housing issues and signposting service for further help and advice.
Phone: Freephone 0808 800 4444
Details: Runs a free information service for individuals, employers and organisations. Information includes a guide to civil partnerships, parenting, solicitors and local lesbian, gay and bisexual support groups and services.
Phone: 08000 50 20 20
Organisation: Tax Credit Helpline
Details: Offers information and advice on applications/ renewals for child tax credit and working tax credit.
Phone: 0345 300 3900; Textphone: 0345 300 3909
Organisation: The Parent Connection
Details: The website supports parents through separation and parenting difficulties. There are a range of resources including articles, videos and support to develop a new parenting relationship after separation, along with practical ideas to overcome problems.
Organisation: Universal Credit
Details: Universal credit is a new benefit system that is replacing many of the current benefits and tax credits. It is available through Jobcentre Plus in certain areas for people who are making a new claim for benefits.
Phone: 0800 055 6688; 0800 023 4888 (textphone); 0800 012 1888 (Welsh language)
Organisation: Young Minds
Details: Young Minds provides information and advice about mental health and emotional wellbeing for children, young people and their carers. The parents' helpline offers free confidential information and advice, to any adult worried about the emotional problems, behaviour, or mental health of a child or young person.
Phone: 0808 802 5544
Information for parents who don't live with their children
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and/or products and services offered by third parties.
Gingerbread, the charity for single parent families, is registered in England and Wales as a company limited by guarantee, no. 402748, and a registered charity, no. 230750
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